Tour Operator
There was a time when many “experts” were predicting the death of the tour operator because holidays would be bought over the internet. These experts have been forced to eat the words, as over the last 3 years it has become apparent how valuable the services provided by tour operators are. This however does not mean tour operators can become complacent.
Consumers live in a dynamic age, and their interaction with tour operators must reflect this new era. Our technology has been designed by former travel industry staff who understand both the organisational needs of tour operators the demands and expectations of today’s consumers. As a consequence, the platform we have designed is cutting edge both for back office tasks and front office functionality.
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CRM & Booking Management
The back office system is where travel technology began many decades ago and remains at the core of
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Hotel management
The days where hotels operated a standard published set of rates are long gone. Today hotels will have hundreds
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Automated Booking
Most Tour Operators and DMCs that hold allocation at hotels will sell and report to the hotel, provided they
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Tours & Excursions
Tours and excursions are an essential part of the DMC business model and a great source of additional revenue
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Package Holidays
10 years ago, some were predicating the death of the humble package holiday. 5 years ago, dynamic packaging
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Quotation and booking system
Reservations staff are on the front line of the organisation and the people responsible for generating income for
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Client Self Service
As technology has evolved, travellers have become used to self management functionality from their travel providers.
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Consumer Facing
Consumer Facing The front end functionality required will be defined by the tour operator. Options range from a
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Statistics
Travel services providers need technology for much more than creating and managing travel
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Call Centre Telephony
Travel service providers operating a call centre need a telephone system that has highly sophisticated functionality
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Haj and Umra
The journey of a lifetime should be accompanied by systems that are equally life changing. A bog standard
